Engage Your Customers

The presence and growth of social media, on a daily basis, is often times an undervalued or overlooked element to the makeup of a hotel. Certainly hotels, resort, lodges, and B&B’s across the world hold a social presence on the major platforms: Facebook, Twitter, Pinterest, etc. Marketing teams and social media managers curate and manage […]

Sell More Rooms

The 2013 VRMA Eastern Seminar in Savannah Georgia, brought industry thought leadership and expertise to the forefront. What followed was a plethora of hotelier gold; knowledgable experts and industry leaders speaking on behalf of the travel industry as a whole. Colin Morrison, Senior System Consultant at Navis, spoke on customer service and satisfaction. Colin presented […]

Gaining Customer Loyalty

In the hospitality industry, it’s the latest, greatest hotel features, lowest prices, and most eccentric travel packages that seemingly draw the largest followings. That is great for large hotels, with the budget and marketing dollars to execute high level plans and build a “loyal” customer following. But what about all of the other guys? Not every […]

Video and Your Marketing Strategy

People love video, right? Who doesn’t like to sit down at the computer and watch something interesting, informative, entertaining, or inspiring? The truth is, video is spreading like wild fire in the marketing world. Millions of online viewers consume billions of videos every month, and across multiple platforms – desktop, mobile, etc. The latest market […]

Rock Solid SEO

SEO – What it Means SEO, or Search Engine Optimization, is the process of getting traffic from the “free,” “organic,” “editorial,” or “natural” listings on search engines (Search Engine Land). Major search engines such as Google, Yahoo and Bing all spit out results in an order based on what the engine deems as the most […]