3 Trends to Help Understand Millennial Travelers

Millennials are constantly changing the way marketers look at the business landscape, and the travel industry is no exception to this rule.  These current 20-34 year olds represent the next rising wave of consumers across the globe, but what does this mean for your business? Millennials bring their own unique set of expectations, behaviors and […]

Travel Trends: OTAs Look to Loyalty Programs

In the 1990’s, online travel agencies (OTAs) threw a wrench in the hotel booking process by allowing travelers to compare prices across multiple hotels, inspiring consumers to book rooms through third-party sources rather than directly through hotels.  These bookings sites tacked on a hefty transaction fee, but the convenience of being able to search multiple […]

Your Brand.com Focus: Bookings and Data

The growth of third-party intermediaries, including OTAs and meta-search sites, has cluttered the booking landscape in recent years, making it difficult for branded hotels and their websites to keep pace. During the Hospitality Technology Europe show in London, a panel of experts discussed ways to increase conversion rates from brand.com websites by capturing not only […]