While exhibiting at VRMA last month, the ResortsandLodges team gave customers and prospects the chance to win an iPad mini with demo sign-up. The ResortsandLodges team had the ability to catch up with customers as well as meet new prospects and showcase our suite of services. We’re pleased to announce that Carole of Atlantic Vacation […]
ResortsandLodges has been helping properties create and optimize deals, specials, and packages for years, and the question we field most often from property owners and revenue managers is “What works the best?” Depending on what you’re able to discount, or offer in the form of additional amenities and services, there are plenty of ways […]
Using key data in email marketing efforts to prospective guests prior to, during, and after their stay is a great way to increase direct bookings and garner repeat guests. By capturing prospect and guest data from inbound calls and emails, integrating that data into incoming and outgoing emails drives greater results and improves customer satisfaction. Plus you […]
Last week, the ResortsandLodges staff had the privilege of spending time with Doug Kennedy from Kennedy Training Network. During his day onsite, he spent an hour speaking to the ResortsandLodges staff about the industry, upcoming trends and benefits his company, ResortsandLodges.com and TRACK can bring to the independent property owner. Kennedy Training Network, is the hospitality […]
The teams from ResortsandLodges/TRACK and HomeAway announced their partnership with a private hospitality event held during last week’s RezFest conference at SeaWorld – Orlando, FL. Over 40 attendees, Ryan Bailey, CEO of ResortsandLodges/TRACK, and John Suzuki, VP of Sales with HomeAway, toasted to the newly formed partnership. John Suzuki explained briefly to HomeAway customers the […]
With the copious amount of technological tools available to property owners today, there is more data at everyone’s fingertips. Data spreads across all parts of your business operation, from your online presence and pricing to benchmark numbers and more. This may seem overwhelming, but this data can be extremely beneficial to your business. The real […]
In today’s world, everyone is connected all the time. We wake up to our alarm on our phone, and many of us click into an app before even getting out of bed. We commute to work, where we log onto our desktop or laptop, and at the end of the day, many can be […]
Competition with OTAs is something most properties have grown accustomed to, but with drastically different marketing budgets in most cases, it’s important to understand the value behind marketing directly to your guests. Expedia and other OTAs have large marketing and advertising budgets, which help them to develop flashy commercials and find their way to the […]
When it comes to travel websites, most have the same goal – to turn website visitors into paid hotel guests. We know that this goal won’t change, but when it comes to generating and driving direct bookings, the there are plenty of avenues to explore. Placing yourself on TripAdvisor and OTAs opens the possibility that […]
We’ve observed the way people plan and research for vacations, the booking process and much more about the travel and hospitality industries change over the past few years. As new players continue to enter these fields, changes are certain to increase in frequency and magnitude. While we focus on ways to optimize your digital conversions […]
