In order to boost loyalty, word of mouth, and repeat visits, you have to make an effort to engage with your guests during times when they aren’t physically at your property. It’s the only way to develop and nurture ongoing relationships that bring people and their friends through your door year-after-year. To effectively keep in […]
To boost property awareness and connect with new travelers who have never stayed with you before, you need to have an online presence — in many cases a website. To get people to actually book reservations with you though, simply having a place for online visitors to land isn’t enough. In order to successfully convince […]
The teams from ResortsandLodges/TRACK and HomeAway announced their partnership with a private hospitality event held during last week’s RezFest conference at SeaWorld – Orlando, FL. Over 40 attendees, Ryan Bailey, CEO of ResortsandLodges/TRACK, and John Suzuki, VP of Sales with HomeAway, toasted to the newly formed partnership. John Suzuki explained briefly to HomeAway customers the […]
For quite some time there has been the idea that the independent property has to fight an up-hill battle to compete with large chain hotels in order to stand out in the industry. The fact of the matter is, the independent property can market themselves in a completely different light than chain hotels. There are […]
