Expert Consulting, Flawless Execution, Business Success Reviews and Reporting
We strive to continuously provide you - our customer - ongoing support and training for your purchased product or service. We know that getting the support you need, when you need it is critical to your business success. That's why we provide our customers Business Success Reviews, transparent reporting, live access to experts, 24/7 Help Centers, and educational resources.
Implementation Services
To help maximize the value of your investment, we offer a range of services throughout your relationship and adoption of our products and managed services. Our implementation is specialized to fit your business needs. We will help you apply industry best practices to properly market your property and implement your software for true realized ROI.
Support
We are committed to the customer and the travelers we serve. We will answer your questions and quickly resolve your issues. Yes, when you call you get a real person – always.
Office hours:
Monday - Friday
9:00 AM to 5:30 PM (CST)
Help Center hours: 24/7
Education and Consultation
Stay current with industry best practices by attending virtually one of our Best Practice Webinars or Refresher Training’s. Or learn on your own schedule by accessing this website’s blog, e-books, video's or our on-demand Help Centers. Need additional help? That's why we provide ongoing consultation and support for any product or service you purchase.
-
Has your Business Success Review been scheduled yet?
Each month you Customer Success Manager analyzes your current results, reviews your business needs, and then provides you the data needed to make informed decisions.